Performance Lead

We’re looking for a Performance Lead to shape how we measure and improve marketing impact across the full customer journey. This is about being close to the numbers - understanding what’s driving growth, value and efficiency, and turning that into clear commercial action.

If you love getting into the detail, connecting data to real business outcomes, and helping teams make smarter choices because of it, then this is the role for you.

Our Virgin Family

Join the Virgin Group – a diverse collective driving change, enhancing customer experience, and having a blast. We're daring, disrupting industries from finance to space, united as part of the Virgin Family.

Virgin Red rewards customers who live the Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric – that's Virgin Red.

We’re a huge brand, but not a huge team, which means we take a hands-on approach while thinking strategically. Everyone rolls up their sleeves to get things done, making it an exciting and collaborative place to work.

Tell me more

• Shape how marketing performance is defined and measured across Virgin Red.
• Connect marketing spend to incremental business outcomes, using a blend of modelling, testing and platform data to guide decisions.
• Take a full-funnel view of performance, considering both short-term results and longer-term brand and loyalty impact.
• Build and embed a clear approach to experimentation across paid, digital, CRM and lifecycle activity.
• Work closely with Data, Analytics, Brand, Product and Technology teams to turn insight into action.
• Challenge channel-first thinking and encourage more outcome-focused decision-making.
• Help us get the best value from our media, platforms and marketing technology.

What you’ll need

• Strong experience owning marketing performance or measurement in a B2C environment.
• Experience linking marketing activity to business results, including growth, conversion and return on investment.
• Solid knowledge of experimentation, incrementality and attribution, with good judgement when data isn’t perfect.
• Experience working with data and technology teams to improve tracking, tagging, data quality and reporting foundations.
• Experience in both growing or evolving brands and more established organisations, comfortable shaping structure where it doesn’t yet exist.
• The ability to explain complex performance topics clearly and influence a range of stakeholders.

The extra details

Role type: Permanent
Location: London hub (2-3 days per week) & your home space
Salary: £80,000 - £89,000 plus bonus - We're putting our salaries out there for everyone to see - no smoke and mirrors, just honest numbers. We'll offer a salary that matches your skills, always aiming for room to grow.
Working hours: Full time - We embrace flexible working. Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.
Benefits: Buckle up for an adventure with Virgin! Our benefits package isn't just a list – it's your ticket to an extraordinary career and life. Think unlimited leave for your globe-trotting dreams, a “Screw it, let’s do it” pot to enjoy being you, and a learning budget to fuel your curiosity. We’ve got your back with top-notch health care, family support that goes the extra mile, a generous pension with up to 10% employer contribution, life insurance, and the option to go electric through our EV scheme. From flexible volunteering to investing in your future, we’re not just offering a job – we’re inviting you to join a community that celebrates your whole self.

Closing date: 17 March 2026

Some of the attributes that define a Virgin person just can’t be quantified in words. We pride ourselves on welcoming people from all walks of life, with all sorts of skill sets. Most recently, we successfully campaigned to add ‘Dyslexic Thinking’ as a skill on LinkedIn. We truly value passion for Purpose and Sustainability, welcoming creative thinkers and innovators. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider, to tailor the hiring process to the way you work best, please don’t hesitate to let us know. 

Ready to turn your career into the ultimate adventure? Virgin's got the map, the compass, and the crew. Your great adventure awaits!