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VP of Community

The Suite
Full-time
On-site
United States United States
$180,000 - $200,000 USD yearly

About the role

As the VP of Community at The Suite, you’ll take charge of driving membership growth, loyalty, and engagement across a portfolio of communities targeted at executives. Balancing online and offline community building, you’ll play a pivotal role in our strategy to create a cohesive, world-class community experience for our members.

A successful candidate will have deep experience in community leadership, platform moderation, digital and in-person engagement, as well as people leadership. 


Responsibilities

Community Strategy & Leadership

  • Lead and inspire a high-performing team responsible for driving membership growth, loyalty, and engagement across a portfolio of executive communities.

  • Develop and execute a scalable community strategy that prioritizes intimacy at scale across diverse member segments and blends online and offline engagement.

  • Establish and manage sub-communities or interest groups based on data insights and member feedback.

Program Development & Member Value

  • Own and drive key community KPIs, including retention, engagement, NPS, and member satisfaction across all suites.

  • Develop and scale high-impact programs that deliver clear member value, including 1:1 connections, facilitated peer groups, and exclusive experiences.

  • Increase enrollment and participation in signature programs through thoughtful program design, marketing, and operational excellence.

  • Identify and pilot new engagement strategies that evolve with member needs and community maturity.

Cross-Functional Collaboration & Experience Design

  • Collaborate with events, marketing, product, and brand sponsorship teams to enhance the member experience and deliver on community value.

  • Co-develop onboarding, educational resources, and event themes that align with member interests and drive engagement.

  • Foster cross-suite collaboration to ensure consistency, shared learnings, and alignment across all communities.

Team & Operational Leadership

  • Provide strategic oversight and support to Community Managers embedded in each suite, stepping in with hands-on leadership as needed.

  • Analyze community data and implement scalable systems, tools, and processes that enhance operational efficiency and deepen engagement.

  • Thoughtfully embrace AI and automation to streamline operations and elevate the team’s capacity for human-centered experiences.

Representation & Strategic Partnerships

  • Serve as a senior ambassador for the company’s vision, representing the organization at key events and with strategic partners.

  • Maintain strong, mutually beneficial relationships across the community ecosystem, including members, sponsors, partners, and internal teams.

Required Qualifications

  • 10+ years of experience in executive community leadership, including managing community programs and tools, and community engagement surveys. 

  • Expertise in community platform moderation, support, and engagement.

  • Proven experience as a people manager, with a skillset that involves coaching, performance and feedback conversations, team theory, and adult learning and development.

  • Familiarity with CLE and other continuing educational models for C-suite executives in legal, finance, and other fields. 

  • Deep understanding of community engagement principles, audience segmentation, and digital + in-person engagement models.

  • Strong operational chops — you can balance strategic vision with meticulous execution.

About The Suite

We build high-quality and highly-curated professional communities. We run three such communities today, including our flagship TechGC, which is a private, invite-only community for General Counsels & CLOs of high-growth tech companies and venture funds. We also run DeputyGC (for Deputy GCs & Associate GCs) and The F Suite (for CFOs), with more to come. 

We currently have 4,500+ paid members across our communities, representing C-Suite executives from many of today’s leading tech companies (e.g., Airbnb, Slack, Coinbase, Uber, Notion, Bolt, Figma, Airtable, Dropbox, etc.) and venture funds (e.g., a16z, Softbank, Tiger, Accel, Thrive, Battery Ventures, FirstMark, etc.). We also have deep partnerships with the top law firms, professional service providers, and technology vendors supporting these executives. 

Each of our communities is unique, but they are all centered around the same guiding principle - to help leaders succeed in their careers by connecting them with their closest peers and advisors for highly curated and targeted education, mentorship, and support. We do this through a combination of events, 1-on-1 and small group matches, and a custom-built tech platform which our members like to call “the Braintrust.”

We are a well-funded, profitable, and rapidly scaling startup with a high-impact team of 45+.

What Makes Us Unique

We fill a painful hole in the market at an unprecedented time in history. As professionals struggle to navigate an increasingly complex business environment, the right information and perspective has become harder and harder to find. The dominant networking platforms of the day are too broad and diluted to be effective resources, and it has become difficult to parse through the noise and misinformation to hone in on what really matters. Professionals are rapidly retreating back to private, trusted communities for their information, support, and their most interesting conversations.

That’s where we come in. We connect professionals to their most valuable resource - their peers - through a highly-curated collection of professional communities. We run hundreds of educational and networking events for our members throughout the year, each of which is focused on specific issues and practical advice to help them navigate their most pressing challenges. Our members also get access to the Braintrust, which provides personalized learning and research capabilities. The content library includes hundreds of instructional videos, tactical learning materials, and peer-vetted forms. 

Ready to join us? Fill out an application below.