Department: GSMA Ltd
Team: Chairman/CEO/COO Office
Location: Atlanta, Georgia
Position type: Permanent, Full-Time, Hybrid working (2–3 days in the office)
What the hiring manager says:
This role presents an exciting chance to join a fast-paced, globally connected team that supports major events and strategic priorities in the telecommunications industry. You will have the opportunity to work on GSMA’s flagship global events and GSMA Services, gaining direct insights into executive leadership activities within the CEO/COO Office.
The position provides valuable international experience, cross-functional leadership exposure, and practical involvement with globally recognised events and high-profile organisational initiatives. Success in this role requires strong organisational skills, teamwork, and communication abilities, as well as a desire to expand your experience in project management, executive operations, and global events within a dynamic, highly visible setting.
Gene Sanders Jr. Executive Business Manager, Chairman, CEO and CCO Office
About the Team:
The CEO/COO Office team facilitates executive coordination, operational priorities, international programs, and high-level engagement activities throughout GSMA. This team collaborates closely with senior leadership, internal departments, external stakeholders, and international partners to advance operational excellence, promote executive alignment, and ensure the effective delivery of key organizational objectives.
As part of this dynamic and high-profile function, you will work directly with the Executive Business Manager to support executive operations, CEO/COO internal meetings, Climate & Sustainability reporting, and major event initiatives within the GSMA ecosystem.
About the role:
The Assistant Business Manager provides operational, administrative, and project support across executive priorities and workstreams. Reporting to the Executive Business Manager, the role includes calendar, travel, expense, meeting, stakeholder, and project coordination, as well as support for confidential and high-priority activity within the CEO/COO Office.
In addition, a key part of the role is supporting the planning and delivery of CEO/COO internal meetings. This includes agendas, executive communications, timelines, presentations, attendee coordination, logistics, travel, AV, briefing materials, and follow-up, helping ensure meetings run smoothly and professionally.
The role also supports delivery of GSMA’s flagship events, including MWC Barcelona, MWC Shanghai, M360, Nova, and selected GSMA Services initiatives. Responsibilities include timelines, stakeholder and vendor coordination, logistics, reporting, presentations, and support for other events or services as needed.
The role also supports projects such as the GSMA’s Climate & Sustainability programme, including sustainability tracking, stakeholder coordination, environmental reporting, and CDP support. This involves data gathering, timelines, documentation, and compliance activity aligned to GSMA’s sustainability goals.
For CDP reporting, the Assistant Business Manager will work with GSMA’s external sustainability partner, to support data collection, coordination, timelines, documentation, and related reporting deliverables.
The Assistant Project Manager will support process improvements, contribute to strategic projects, and manage smaller workstreams, with increasing ownership over time.
About You:
This is an exciting opportunity for someone who is organised, proactive, and keen to build experience in a fast-paced global environment. You’ll work across international teams, gain exposure to senior leadership activity, and contribute to projects with visibility across the organisation.
In your first year, you’ll build strong foundations in project coordination, executive support, global event delivery, and sustainability reporting, with support from the team as you grow in confidence and responsibility.
We’re looking for someone with strong organisational skills, a positive and collaborative approach, and an interest in building a career in project management, operations, events, or executive support. You do not need to have done everything before; what matters most is a willingness to learn, manage multiple tasks, and work with care and professionalism.
You’ll develop communication and stakeholder management skills by working with teams across the organisation. The role also offers hands-on experience supporting meetings, travel, expenses, event coordination, and day-to-day project activity.
Some previous experience in coordination, administration, project support, events, or operations would be helpful, but we also welcome transferable skills and potential. Exposure to sustainability reporting or large-scale events is a plus, but not essential.
In return, you’ll gain broad exposure to GSMA initiatives and events, while building experience in project management, stakeholder engagement, sustainability, and executive operations in a supportive team environment.
Experience with the following systems would be beneficial:
Microsoft Office Suite including PowerPoint, Excel, Outlook, and Teams
SharePoint, Asana, Smartsheet, Salesforce, Monday.com, or similar project management systems
Concur Workday or equivalent expense management platforms
About your skills:
1. Communication
2. Project Management
3. Stakeholder Management
4. Delivery
5. Agility
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact [email protected] with your request.
Contract type
RegularWorker type
EmployeeWorking at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.