Assistant Credit Manager
LinkedIn
22 hours ago
Full-time
On-site
Bengaluru Karnataka India
Company Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Location: Bangalore, India
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
About the Role
We are seeking an execution-focused Assistant Credit Manager to support a hybrid portfolio across Credit Services and targeted Accounts Payable activities for Japan and APAC markets, with exposure to select US accounts.
This role combines ownership of collections & accountability for key accounts payable activities, requiring strong coordination across customer-facing and internal finance operations.
You will work closely with Credit Services, Sales, Deal desk, Billing, Legal, Compliance, OSP, and Procure-to-Pay teams to drive cash flow, manage risk, and ensure timely and accurate payment follow ups .
You are execution oriented but also love to analyze data to identify trends in performance and provide input into process improvement opportunities.
Responsibilities:
Perform day-to-day collections activities, including customer follow-ups, payment tracking, and resolution of overdue balances
Manage a portfolio of Japan and APAC and select US customer accounts, owning collections outcomes and aging performance
Review aged receivables and resolve disputes, short payments, and unapplied cash issues
Partner with Sales, Billing, and internal stakeholders to remove payment blockers and accelerate collections
Monitor and escalate high-risk accounts and support resolution actions
Support bad debt write-offs and revenue reversals
Maintain compliance with internal controls, SOX requirements, and audit standards
Handle inquires for customers on Credit Card , Billing , dispute and payment related issues.
Strive to meet and exceed financial metrics, including aging of invoices / DSO, up-to-date statuses of entire account base, monthly collections targets, and SLAs
Qualifications
Basic Qualifications:
4 + years experience in Finance, Credit and Collections or Finance with Customer Service
Fluent in Japanese and English languages (both written and verbal) required
Preferred Qualifications:
Bachelor’s degree in business, accounting or related discipline
Strong communication, problem-solving, and stakeholder management skills
Knowledge of credit risk assessment, receivables management, and collections strategies Experience with Oracle, Sales force and Get Paid Tool
Knowledge of financial statement analysis and risk assessment
Proven record of partnering with internal process stakeholders to expedite issue resolution and facilitate decision making
Strong interpersonal skills, including the ability to communicate effectively
The cultural awareness necessary to work with many diverse groups
Ability to work independently, prioritize deliverables and manage cross-group project
Strong customer service orientation with excellent Japanese oral and written communication skills
Prior experience in collections, accounts receivable management, or a similar role preferred.
Strong analytical skills and attention to detail.
Excellent communication and negotiation abilities.
Ability to work independently and prioritize tasks effectively.
Knowledge of Japanese business culture and practices preferred.
Strong attention to detail and excellent follow-through skills, while being mindful of SLAs
Experience working across cultures and geographies
Ability to build successful relationships with many different stakeholders
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Experience performing processes in compliance with financial controls (e.g., SOX) in a Finance environment
Suggested Skills:
Credit and Collections
Finance Operations
Customer Service
Stakeholder Management
Additional Information
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice and Compliance Posters for Job Candidates
Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Location: Bangalore, India
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
About the Role
We are seeking an execution-focused Assistant Credit Manager to support a hybrid portfolio across Credit Services and targeted Accounts Payable activities for Japan and APAC markets, with exposure to select US accounts.
This role combines ownership of collections & accountability for key accounts payable activities, requiring strong coordination across customer-facing and internal finance operations.
You will work closely with Credit Services, Sales, Deal desk, Billing, Legal, Compliance, OSP, and Procure-to-Pay teams to drive cash flow, manage risk, and ensure timely and accurate payment follow ups .
You are execution oriented but also love to analyze data to identify trends in performance and provide input into process improvement opportunities.
Responsibilities:
Perform day-to-day collections activities, including customer follow-ups, payment tracking, and resolution of overdue balances
Manage a portfolio of Japan and APAC and select US customer accounts, owning collections outcomes and aging performance
Review aged receivables and resolve disputes, short payments, and unapplied cash issues
Partner with Sales, Billing, and internal stakeholders to remove payment blockers and accelerate collections
Monitor and escalate high-risk accounts and support resolution actions
Support bad debt write-offs and revenue reversals
Maintain compliance with internal controls, SOX requirements, and audit standards
Handle inquires for customers on Credit Card , Billing , dispute and payment related issues.
Strive to meet and exceed financial metrics, including aging of invoices / DSO, up-to-date statuses of entire account base, monthly collections targets, and SLAs
Qualifications
Basic Qualifications:
4 + years experience in Finance, Credit and Collections or Finance with Customer Service
Fluent in Japanese and English languages (both written and verbal) required
Preferred Qualifications:
Bachelor’s degree in business, accounting or related discipline
Strong communication, problem-solving, and stakeholder management skills
Knowledge of credit risk assessment, receivables management, and collections strategies Experience with Oracle, Sales force and Get Paid Tool
Knowledge of financial statement analysis and risk assessment
Proven record of partnering with internal process stakeholders to expedite issue resolution and facilitate decision making
Strong interpersonal skills, including the ability to communicate effectively
The cultural awareness necessary to work with many diverse groups
Ability to work independently, prioritize deliverables and manage cross-group project
Strong customer service orientation with excellent Japanese oral and written communication skills
Prior experience in collections, accounts receivable management, or a similar role preferred.
Strong analytical skills and attention to detail.
Excellent communication and negotiation abilities.
Ability to work independently and prioritize tasks effectively.
Knowledge of Japanese business culture and practices preferred.
Strong attention to detail and excellent follow-through skills, while being mindful of SLAs
Experience working across cultures and geographies
Ability to build successful relationships with many different stakeholders
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Experience performing processes in compliance with financial controls (e.g., SOX) in a Finance environment
Suggested Skills:
Credit and Collections
Finance Operations
Customer Service
Stakeholder Management
Additional Information
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice and Compliance Posters for Job Candidates
Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.