IT Business Application Specialist

Media Development Investment Fund (MDIF) is seeking an IT Business Application Specialist to join our IT team. The Specialist will support, optimize, and enhance our core business systems across a globally distributed organization.

This role serves as a key bridge between business teams, IT, and external vendors, ensuring that applications effectively support finance, investment, HR, operations, and other core functions. You will play a central role in improving reporting, strengthening data governance, and advancing digitalization initiatives that increase efficiency and transparency across the organization.

Strong analytical skills, business process awareness, and the ability to translate operational needs into practical system solutions are essential.

Key Responsibilities

• Serve as the primary point of contact for supported business applications (ERP, CRM, HRIS, EDMS/DMS, etc.).
• Provide functional support including configuration, access management, troubleshooting, reporting, and license oversight.
• Translate business requirements into functional specifications for system enhancements.
• Collaborate with internal stakeholders and external vendors to resolve issues and implement improvements.
• Support process optimization and digitalization initiatives across departments.
• Implement business-related software solutions in collaboration with internal teams and external vendors.
• Ensure proper documentation, data governance, and compliance with IT and data protection policies.
• Provide user guidance and training, as needed.

Requirements

• Minimum 2 - 5 years of experience in business application support, business systems administration, or enterprise systems management.
• Bachelor’s degree in Information Systems, Business Information Technology, Computer Science, Business Administration with IT focus, or a related field; or equivalent professional experience.
• Demonstrated collaboration with finance, HR, operations, or investment teams.
• Strong working knowledge of cloud-based enterprise platforms and SaaS environments.
• Practical background in administering or supporting ERP, CRM, HRIS, EDMS/DMS, or comparable business-critical systems.
• Strong analytical, troubleshooting, and stakeholder communication skills.
• Experience translating business requirements into system configurations or enhancements is strongly preferred.
• Fluency in spoken and written English.
• Willingness and ability to travel periodically to MDIF offices and other locations, as required.
• Commitment to MDIF’s mission and values.

About MDIF

MDIF is a not-for-profit impact investment fund specializing in the media sector, principally in news businesses in countries where the press is not free. We are an organization of [65] people working across the globe.

Headquartered in New York with offices in Prague and Belgrade, we have regional representation in countries around the world including Warsaw, Colombia, India, Indonesia, Poland, and South Africa.

Since 1995 MDIF has [invested $323m in 153 independent media businesses in 48 countries], typically where the independence of journalism cannot be guaranteed and access to information is under threat. Our financing helps independent media companies fulfill their commercial potential while safeguarding their editorial independence. We work with a range of businesses from early-stage ventures to established players seeking to expand audiences or diversify revenues. The companies we partner with often lack access to investment capital, and all companies in our portfolio are committed to the highest standards of independent, quality journalism.

Reports to:

IT Business Application Specialist will report to the IT Director.

To Apply:

Please send your resume (in English) by March 16, 2026.

MDIF is an equal opportunity employer.

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