Lead Product Quality Evaluator
LinkedIn
Full-time
On-site
Bengaluru Karnataka India
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
As a Lead Product Quality Evaluator (PQE) you will evaluate the product quality of new LinkedIn products and features. You will assess the readiness of our latest changes prior to their being released through the planning and testing across the entire portfolio of LinkedIn’s products. These product evaluations will include black box manual, functional testing, accessibility testing, exploratory testing, API testing, and GenAI prompt scoring. You will join a team of member-focused product evaluators who work with product managers, engineers, and designers, to help evaluate and improve the features that make our members successful each and every day.
As a Lead PQE, you will develop a high level of competence for LinkedIn’s core products and expected functionality, as well as less commonly used features of LinkedIn. You’ll test new and nuanced features, flows, and functionalities. You will establish a leadership role with peers and interact with upper management. You’ll influence product and engineering decisions and lead the quality of key launches.
Responsibilities:
Independently evaluate the next generation of product features and functionalities. Make recommendations to improve product quality and functionality.
Convert business requirements into structured test cases and execute test deliverables.
Create test plans with multiple work streams and dependencies. Manage test execution across the organization.
Prioritize and estimate the level of effort on multiple projects in parallel. Proactively communicate with stakeholders as the single point of contact for the UAPe team.
Performed functional, regression, integration, accessibility, API, GenAI and UI testing.
Use expert product knowledge, advanced research, and error logs to identify product issues to create reproducible bug reports.
Effectively present technical and functional details to senior leaders with both technical and non-technical backgrounds and provide sign-off on product readiness for public launch.
Independently work with engineers and product managers to provide member perspective on features such that they meet market needs with respect to functionality, usability, privacy, and performance.
Collaborate across the organization to articulate issues, its severity, impact and potential solutions.
Independently use data to effectively influence engineering to fix issues before launch.
Independently escalates issues to senior leadership and drives effective and collaborative resolutions.
Use advanced understanding of JIRA to identify trends and areas of improvement for stakeholders.
Coach and mentor full-time employees and vendors to adopt high quality evaluation standards and industry best practices.
Qualifications
Basic Qualifications:
BE/BS/BA degree required
7+ years’ experience in one or more of the following areas: User Testing, Product Evaluation, Quality Assurance, User Experience, Technical Program/Project Management, Test Engineering, or Technical Support.
3+ yrs experience with testing APIs
2+ yrs experience with test automation tools and scripting/programming languages - Postman, Selenium, Appium, Java, Javascript, Python, Playwright etc.
Experience in Agile Testing practices
Advanced knowledge of JIRA for bug filing, sprint planning, and test case scenarios.
Experience in coaching and mentoring team members
Preferred Qualifications:
Experience with GenAI products testing
Experience with Accessibility testing
Experience working with vendors to test
Additional Information
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
As a Lead Product Quality Evaluator (PQE) you will evaluate the product quality of new LinkedIn products and features. You will assess the readiness of our latest changes prior to their being released through the planning and testing across the entire portfolio of LinkedIn’s products. These product evaluations will include black box manual, functional testing, accessibility testing, exploratory testing, API testing, and GenAI prompt scoring. You will join a team of member-focused product evaluators who work with product managers, engineers, and designers, to help evaluate and improve the features that make our members successful each and every day.
As a Lead PQE, you will develop a high level of competence for LinkedIn’s core products and expected functionality, as well as less commonly used features of LinkedIn. You’ll test new and nuanced features, flows, and functionalities. You will establish a leadership role with peers and interact with upper management. You’ll influence product and engineering decisions and lead the quality of key launches.
Responsibilities:
Independently evaluate the next generation of product features and functionalities. Make recommendations to improve product quality and functionality.
Convert business requirements into structured test cases and execute test deliverables.
Create test plans with multiple work streams and dependencies. Manage test execution across the organization.
Prioritize and estimate the level of effort on multiple projects in parallel. Proactively communicate with stakeholders as the single point of contact for the UAPe team.
Performed functional, regression, integration, accessibility, API, GenAI and UI testing.
Use expert product knowledge, advanced research, and error logs to identify product issues to create reproducible bug reports.
Effectively present technical and functional details to senior leaders with both technical and non-technical backgrounds and provide sign-off on product readiness for public launch.
Independently work with engineers and product managers to provide member perspective on features such that they meet market needs with respect to functionality, usability, privacy, and performance.
Collaborate across the organization to articulate issues, its severity, impact and potential solutions.
Independently use data to effectively influence engineering to fix issues before launch.
Independently escalates issues to senior leadership and drives effective and collaborative resolutions.
Use advanced understanding of JIRA to identify trends and areas of improvement for stakeholders.
Coach and mentor full-time employees and vendors to adopt high quality evaluation standards and industry best practices.
Qualifications
Basic Qualifications:
BE/BS/BA degree required
7+ years’ experience in one or more of the following areas: User Testing, Product Evaluation, Quality Assurance, User Experience, Technical Program/Project Management, Test Engineering, or Technical Support.
3+ yrs experience with testing APIs
2+ yrs experience with test automation tools and scripting/programming languages - Postman, Selenium, Appium, Java, Javascript, Python, Playwright etc.
Experience in Agile Testing practices
Advanced knowledge of JIRA for bug filing, sprint planning, and test case scenarios.
Experience in coaching and mentoring team members
Preferred Qualifications:
Experience with GenAI products testing
Experience with Accessibility testing
Experience working with vendors to test
Additional Information
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.