Manager, College Success

Road to Hire is seeking exceptional mission-aligned talent to join its team, as it pivots to a new chapter to position itself for new heights of success and organizational excellence. The Manager, College Success leads a coaching team dedicated to driving academic persistence, degree completion, and career outcomes for scholarship-supported students. This role blends people leadership, student impact, data-driven strategy, and operational management to ensure students graduate on time and transition successfully into internships and full-time employment.

The Manager maintains a small caseload to model strong advising practice while building systems that scale impact across the full student population.

Reports To: VP, Student Success

Location: Hybrid; residence in the Charlotte region required with in-office presence Tuesday–Thursday. Occasional evenings and weekends required to support student success efforts.

Compensation: $70,000 with full benefits 

Due to high application volume, this job posting may be taken down without prior notice. Priority consideration for interviews will be given to applicants who submit by: Tuesday, March 17th

Key Responsibilities

1. Lead and Develop the College Success Coaching Team

• Manage, coach, and evaluate Student Success Coaches to ensure consistent, high-quality advising practices.
• Establish clear performance expectations and measurable outcomes tied to credit attainment, persistence, GPA, internship placement, and job attainment.
• Provide case consultation and escalation support for complex student situations impacting academic standing or employment readiness.
• Build a culture of accountability, reflective practice, and continuous improvement grounded in student outcomes.
• Develop professional development plans aligned to team strengths and performance gaps.
• Partner with peer Managers, College Success to coordinate direction for the coaching team.

2. Drive Student Academic Progress and Career Outcomes

• Ensure students meet term-to-term credit completion benchmarks and remain in good academic standing.
• Oversee coaching strategies that support internship placement, experiential learning, and full-time job attainment.
• Maintain a direct caseload of 20–30 students to model best practices and remain closely connected to student experience.
• Build and maintain relationships with institutional partners and campus resources to remove barriers to persistence and completion.
• Monitor academic and career milestones to ensure on-time degree progression.

3. Design and Deliver Programming that Advances Academic and Career Milestones

• Lead the development and execution of programming aligned to academic progression and career readiness.
• Oversee workshops, cohort sessions, and summer experiences that support:
• Credit completion
• Major progression
• Internship preparation
• Job readiness
• Collaborate cross-functionally to align academic support, career preparation, and workforce pathways into a cohesive student journey.
• Evaluate program participation and outcomes to continuously strengthen engagement and milestone completion.
• Partner with peer Managers, College Success to design and deliver outcomes consistently across the college experience.

4. Build Systems and Cadences for Data-Informed Decision Making

• Establish consistent review cadences, including team meetings, case reviews, and milestone checks.
• Monitor key performance indicators (KPIs), including:
• Student engagement
• Credit accumulation
• GPA
• Persistence rates
• Internship attainment
• Employment outcomes
• Analyze trends to identify risk indicators and implement timely interventions at individual and cohort levels.
• Ensure accurate advising documentation and data integrity.
• Communicate performance trends, risks, and recommendations to leadership to inform strategic decision-making.

5. Manage Program Operations and Accountability

• Oversee program operations, reporting, and budget tracking to ensure effective and compliant delivery.
• Align workflows and communication processes across departments to ensure coordinated student support.
• Ensure adherence to organizational standards while driving measurable progress toward degree completion and employment outcomes.
• Support scaling strategies to meet annual graduate targets.

Required Qualifications

• Bachelor's degree required; Master's a plus
• Minimum 5+ years of experience in student services, education, or related field
• Minimum 3+ years of people leadership experience with direct report management
• Proven track record of developing and implementing successful programs
• Experience with college access or retention programs
• Strong analytical skills with experience in data collection and reporting
• Excellent communication and interpersonal skills
• Experience working with diverse student populations
• Proficiency in budget management and financial planning
• Ability to work collaboratively in a fast-paced, mission-driven environment

Preferred Qualifications

• Experience with strategic planning, organizational change, or scaling nonprofit programming.
• Familiarity with frameworks such as Intrusive Advising, Appreciative Advising, and Holistic Student Support.
• Background in managing cross-sector student success initiatives (e.g., FAFSA completion, summer melt, dual enrollment).
• Expertise in federal and state financial aid policy, college access pipelines, and institutional accountability.

• Ability to work collaboratively in a fast-paced, mission-driven environment

About Road to Hire:

Road to Hire invests in the untapped potential of underrepresented young adults by breaking down barriers to career success. We provide continuous support from high school classrooms, through college into high-paying careers, and equip young professionals with the skills, confidence, and opportunities to unlock economic mobility and lasting career growth. Road to Hire is headquartered at the Red Ventures Corporation, its founding corporate partner. R2H is considered RV Corporate's social impact vertical while maintaining its status as a standalone 501(c)(3) nonprofit organization.

The following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

About Red Ventures:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected]. 

If you are based in California, we encourage you to read this important information for California residents linked here.