Program Coordinator, Crisis Response Fund

DESCRIPTION 

Position Title: Temporary Program Coordinator, Crisis Response Fund

Reports to: Manager, Crisis Response   

Organization: Vital Voices Global Partnership   

Position Location: Washington, DC  

Organization Description  

Vital Voices Global Partnership is a leading international non-profit organization. We invest in women leaders who are tackling the world’s greatest challenges – from gender-based violence to the climate crisis, economic inequities, and more. We are “venture catalysts,” identifying leaders with a daring vision for change and partnering with them to make that vision a reality. What sets Vital Voices apart is that we make long-term, holistic investments in leaders with bold ideas for change — providing them connections, capacity, a network of their peers, financial support, and visibility for their work. We have provided early support for leaders who went on to become Nobel Peace Laureates, US Youth Poet Laureates, Prime Ministers, award winning innovators and breakthrough social entrepreneurs. Over the past 27 years, we have directly invested in more than 47,000 change-makers across 188 countries, who in turn have improved the lives of millions of people in their communities and countries.  

Mission 

Vital Voices invests in women leaders taking on the world’s greatest challenges and accelerates collective action towards an equitable and sustainable world.  

Organizational Goals 2030 
 

1. Scale our proven investment model from 47,000 to 50,000 women leaders - who together will positively impact the lives of one billion people. 

1. Make a measurable impact on 1-2 of the greatest challenges as defined by the Vital Voices Global Network - proving the power of collective action.  

1. Cultivate a critical mass of people around the world who believe that women’s leadership has a positive impact. 

Summary 

The Coordinator will work directly under the supervision and guidance of the Manager, Crisis Response. This position will be responsible for providing support to network leaders and women working on the frontlines of human rights facing threats, conflict, displacement, or other intersecting crises. The Coordinator will provide trauma-informed case management, coordinate protection services and programmatic support for the Crisis Response department. This position is based in Washington, DC with the option of a hybrid work schedule. It is term limited through June 2026 with the possibility of extension. We are not accepting remote candidates at this time.  

Key Accountabilities:  

Role Specifications: 

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• Case Management: Oversee day-to-day management of overall Crisis Response caseload, lead intake, assessment, and coordination of protection support for women leaders and women human right defenders (WHRDs) at risk; Ensure all casework is survivor-centered, trauma-informed, and culturally responsive; Collaborate with country or regional experts and psychosocial support providers to deliver holistic care;  

• Program Development and Implementation: Support the development and implementation of crisis management programmatic plans, systems and frameworks that center the lived experiences of women leaders and WHRDs; This includes but not limited to policies, standards, procedures, casework management tools and templates, and monitoring and learning frameworks;   

• Monitoring and Reporting: Provide crisis-related technical expertise to the Crisis Response portfolio, working with country or regional experts to monitor, assess, and respond to evolving security situations and ensure timely dissemination of situation reports;   

• Contractor and Sub-Grantee Management: Manage sub-grantee and contractor agreements. This includes, but is not limited to reviewing proposals, contracts, budgets and program and financial reports;  

• Financial and Administrative Management: Draft program budgets, update forecasts, and track project spending; Working with the Vital Voices Finance team to ensure timely processing of invoices, payments, and documentation; Ensure that administrative support functions are established and maintained in accordance with Vital Voices administrative policies and procedures;    

• Partnership Building and Management: Identify, cultivate, and liaise with key stakeholders and partners, such as human rights networks, grassroots organizations, and community leaders; Maintain contact and relationships with organizations, individuals, and participants on VV’s behalf; Maintain a dynamic database of program participants, experts, partners, and service providers;  

• Communications: Collaborate with the Vital Voices communications team in the development of media and digital outreach tools and plans (i.e., create one-pagers, concept notes, other communications documents) to build international and public profile of cases;  

• Linguistic and Regional Expertise: Provide linguistic and cultural expertise to support outreach, case management, and program delivery in priority or crisis-affected regions. 

• Other duties as assigned.    

Required Qualifications:   

• Bachelor’s degree in international relations or a related field, plus 2-4 years of relevant work experience required, OR Graduate degree in in international relations, international social work or a related field, plus 1-3 years of work experience REQUIRED; 

• Strong demonstrated experience in managing emergency or crisis response programs in humanitarian crises at local, regional and global levels, including significant knowledge of humanitarian response, protection of women and girls, and risk reduction best practices;   

• Experience with gender-based case management systems or databases preferred;   

• Familiarity with survivor-centered case management systems and trauma-informed care; 

• Project management including planning and scheduling, process design, implementation and monitoring and evaluation;   

• Stays abreast of social, cultural, political and legal issues, nationally and internationally, and their impact on the region and its activities;  

• Experience in designing and delivering training for global diverse, at-risk populations; Advocacy, influencing and negotiating skills, experienced in gaining commitment from a wide range of people, bringing about change and providing support from a distance;  

• Demonstrated commitment to equity, inclusion, and cultural humility;   

• Ability to work collaboratively across diverse teams and geographies and communicate clearly with all offices, departments, and affiliates;  

• Strong computer skills including MS Office applications (esp. Excel, Word, and PowerPoint), social networking tools, and database software (i.e. Salesforce);   

• Excellent oral and written communications skills in English;  

• Advanced Spanish, Arabic, French, or Portuguese 

Preferred Qualifications: 

• Experience working with communities in the Global Majority in conflict-affected, authoritarian, displacement, or climate-related contexts 

• Knowledge of international protection networks, including UN mechanisms and regional human rights systems 

This position is a full-time, exempt hybrid position based in Washington, DC with two days of required in person attendance at the Vital Voices Headquarters. It is term limited through June 2026 with the possibility of extension.  If and when it is safe to travel, domestic and international travel up to 10% may be required for the position.  

The starting salary range for this position is $64,600-$73,900 based on experience and ability to have broad impact early.  

Benefits:  

At Vital Voices, we value our employees and their well-being. That's why we offer a competitive and comprehensive compensation package that includes medical, dental, and vision insurance, 401k match, short and long-term disability, life insurance, HSA, EAP, and more. But that's not all. We believe in giving our employees the flexibility and support they need to thrive in their work and life. That's why we provide generous PTO including wellness flex Fridays, parental leave, earned sabbatical time, and volunteer leave as well as a professional development stipend to support continuous improvement. Join us and be part of a global team that empowers women leaders to transform the world.   

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Vital Voices provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vital Voices complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   

Vital Voices expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Vital Voices’ employees to perform their job duties may result in discipline up to and including discharge.   

Staff may experience secondary trauma due to exposure to descriptive and/or graphic gender-based violence content in their work on the urgent assistance program. Vital Voices does not provide work visa sponsorship or relocation assistance for this position.   
  
Applications will be accepted and reviewed on a rolling basis until the position is filled. Only short-listed candidates will be contacted.