Recruitment & Operations Specialist, Global People Operations

Recruitment & Operations Specialist, Global People Operations

Location: Delhi, India & Manila, Philippines.

About this Opportunity

This is an evergreen posting for our talent pool at IDinsight, and we review applications on a rolling basis.

Applying is an expression of interest in joining our talent pool for future roles at IDinsight. It is not an offer, and it does not guarantee consideration for any specific role.

When a suitable opening arises, shortlisted candidates from our talent pool are invited into our standard competitive hiring process alongside any new applicants. This typically includes interviews, exercises, and reference checks. Final selection is based on fit and merit as assessed through that process.

We keep applications on file in the talent pool for 6–12 months and reach out only when there is a specific role match.

About IDinsight

We're a global data and evidence advisory, working with governments, philanthropies, and non-profits to improve lives at scale, using technology and AI where they can deliver the most impact.

IDinsight is a global nonprofit that equips leaders with the data, evidence, and technology to improve lives at scale. We partner with governments, NGOs, multilaterals, and funders to support decisions at every stage of their impact journey – from bold pilots to nationwide scale-ups. Our teams bring rigorous evidence and practical insights so leaders can make informed decisions that truly change lives. With our partners, we are pioneering the next frontier of social impact, where data and technology accelerate progress for millions. We help leaders overcome the three main barriers to impact:

1. Figuring out what works
2. Learning and improving
3. Reaching and operating at scale
   
   

We work in multiple countries across Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact, we:

• Support our partners with the full ‘data and evidence’ value chain – from primary data collection to data systems, monitoring, evaluation, and learning tools, and data science
• Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches
• Create cutting-edge AI-for-good products that make the delivery of social interventions and learning tools more cost-effective and scalable

Our diverse, growing team of roughly 250 outstanding colleagues operates in nearly two dozen countries around the world. Learn more about our mission and values at www.IDinsight.org.

About the Recruitment & Operations Specialist, Global People Operations role

Our Global Operations team is the fuel maintaining a uniquely dynamic and high-achieving multicultural, multi-continental team at the cutting edge of how evidence is used to improve global development programs. This team’s mandate is to attract top talent, create the best place to thrive at work, and build the systems to allow IDinsight teams to achieve social impact.

This role would be a great fit for someone who thrives working in a fast-paced, high-energy, get-it-done environment and is excited to grow professionally alongside a high-performing team. An ideal candidate is someone who has a strong recruiting foundation and a passion for connecting exceptional people to meaningful work.

Responsibilities

Reporting to the Manager of Global Operations based in Nairobi, Kenya, and working with our Global and Regional Operations teams, the Specialist will be responsible for the following workstreams:

Supporting Org-Wide Recruitment:

• Own delivery of global, multi-geography recruiting drives, in partnership with the Global Operations team
• Shape and execute global recruiting strategies to ensure IDinsight teams meet their hiring goals and consistently win the best talent in the sector
• Partner with regional operations and functional teams to understand hiring needs and provide timely, high-quality support
• Manage end-to-end recruiting processes, including job postings, candidate screening, interview coordination, and offer management
• Own recruiting metrics and pipeline data, and use them to inform hiring decisions and drive process efficiency
  

Improving Recruitment Processes:

• Analyze recruiting metrics and pipeline data to identify process improvements and enhance efficiency
• Contribute to and help maintain global recruiting strategies, including building and nurturing relationships with US, UK, and other international universities to connect with students and plan global recruiting events
• Continuously optimize the Applicant Tracking System (ATS) for better data integrity and positive candidate experience

People Experience & People Operations:

As a secondary focus to recruitment, this role will also contribute to other workstreams led by the Global People Ops team and act as a reliable execution partner across people operations workstreams, stepping in where needed to move priorities forward and ensure strong follow-through. These could include:

• Onboarding: Coordinate onboarding logistics and materials, maintain onboarding content and systems, and support onboarding sessions as needed. Ensure new hires have what they need to get started smoothly.
• Employee Transitions: Support the coordination and tracking of employee transitions, including promotions, relocations, and leave processes, ensuring processes are completed accurately and on time.
• Performance Reviews: Support the execution of performance review cycles and related processes. This includes managing timelines and follow-ups, supporting data tracking and analysis, handling system administration (Lattice), and assisting with promotion processes to ensure everything runs smoothly.
• Offboarding: Support offboarding processes, including managing checklists, updating systems, and maintaining alumni records to ensure clean and consistent transitions.
• Employee Experience & Culture: Support the delivery of key people experience and operations priorities across IDinsight, working closely with Global and Regional Operations teams. This includes contributing to initiatives that strengthen employee engagement, team culture, and overall employee experience.
  
  

Qualifications

We’re looking for an entrepreneurial, “get stuff done” teammate with 3-5 years of relevant experience. Desired qualifications include:

• 3-5+ years of professional experience in talent acquisition, people operations, human resources, operations, or international development
• Proven track record in full-cycle recruiting, ideally within non-profit, development, or mission-driven organizations
• Demonstrated experience managing and optimizing an Applicant Tracking System
• Experience partnering directly with hiring managers to define role requirements, align on candidate profiles, and move searches forward efficiently
• Proven ability to source and engage passive candidates through LinkedIn, job boards, university networks, and other talent channels
• Detail- and execution- oriented, able to take a task from high-level strategic idea to rapid execution with a large amount of autonomy and conscientiousness;
• Demonstrated track record as a self-starter and leader, including comfort with ambiguity and dynamic environments and work streams
• Strong communicator in multiple fora (written communications, public speaking, teamwork, and upward management)
• Strong desire for professional growth and development, with a track record of openness to give and receive feedback
• People-focused and people-facing, with high levels of empathy and desire to listen to and share in teammates’ victories, concerns, and needs
• Strong ability to maintain integrity and confidentiality in complex situations;
• Ability to handle sensitive information, data, and issues with mature and discreet professionalism
• Ability to work with international, cross-cultural, and diverse teams
  
  

Professional Development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture, and formal structure enables maximum professional growth.

Nuts and Bolts

Location

Our preference is for this position to be based in one of IDinsight’s country offices with preference for Delhi, India or Manila, Philippines. Preference will be given to those with pre-existing work authorization in these countries.

Compensation

Compensation and benefits are commensurate with relevant experience and background, and competitive within the social sector. Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations.

Start date & Commitment

Because this is an evergreen posting, start dates are mutually agreed as opportunities arise, taking into account both candidate preferences and project timelines. This recruitment round is part of IDinsight's ongoing effort to build a strong talent pool in anticipation of upcoming roles. While we do not have fixed start dates at this stage, we expect opportunities throughout the year — successful candidates may join as soon as a matching role opens, or later in the year, depending on project timing and organizational needs.

We expect a 2-year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight. We welcome applications from individuals excited to contribute to our work and who have some flexibility around when they can start.

Work authorization

IDinsight is not able to sponsor work authorization for this role. Successful candidates will not require IDinsight to sponsor their work authorization in the office in which they'll be based.

How to apply

Click the "Apply for this job online" button at the top right. Applications are accepted on a rolling basis — there is no deadline. The application asks various questions in order for us to get to know you, and requires a CV.

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Headshot photographs, parental details, birth dates, marital status, and other personal information not relevant to the application do not need to be included in your CV.
More information, including details on IDinsight’s hiring process and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to [email protected].