Essential Duties and Responsibilities:
Work with business partners to elicit requirements that capture business needs
Clearly articulate and document business requirements for system implementations and continuous improvement of current systems in story format
Leverage human-centered design to gain a better understanding of business problems
Promotes and follows the Foundation’s Governance process to achieve strategic objectives
Create communications and change management plans, and track risks, issues, key decisions, and action items.
Drafts RFPs, gathers project team feedback and coordinates the RFP process
Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
Obtains key inputs from the Director of Development & Architecture and/or technical SMEs and identifies solution interdependencies
Engages with subject matter experts to incorporate usability and user interface needs when designing systems
Perform applicable system(s) configuration that meets business requirements.
Works with vendors to define statements of work, manages relationships, and monitors vendor deliverables to ensure quality and a positive business outcome
Understands and recognizes obstacles to achieving business results and ensures that the appropriate mitigating actions are being taken to resolve any impediments
Analyze practices and processes with business owners to ensure the effective use of Information Technology services and new solutions
Participate in the discussion and decisions regarding project methodology, processes, and technology solutions
Create test scripts and facilitate testing execution with stakeholders
Create training materials, train the trainer, and/or lead training delivery
Perform other duties as assigned
Qualifications:
A bachelor’s degree or equivalent experience in a related field; an advanced degree or certifications in a related field preferred
A minimum of seven years of professional IT experience; plus, 5 years of Business Systems Analysis and Project Management experience
Broad IT domain experience in two or more of the following IT areas: Applications Development, Architecture, Project Management, or Quality Assurance
Previous Agile framework experience acting as a coach to business staff for story development
Knowledge of Grant making (e.g. Fluxx Grantmaker), CMS (e.g. Crownpeak), Finance Systems (e.g. Workday), and CRM (e.g. Salesforce) applications, their capabilities and experience implementing and configuring
Previous project experience with Business Intelligence report design, Cloud/SaaS environment, and web-site design and development
Knowledge of project management principles and methodology
Understanding of database structures, SQL, and PowerBI
Professional and effective written and oral communication skills
Able to effectively converse with, listen to, and collaborate with all levels of users to understand their environment and the impact of system changes
Self-starter with initiative who can manage multiple tasks and adapt and respond quickly to opportunities for increased and more effective services
Able to apply principles, practices, and procedures and complete complex assignments with knowledge of Business Systems Analysis
Understanding of policy and the application of policies to Information Technology activities
The position is hybrid and based in Chicago, Illinois.
Annual salary for this role will start at $133,200. We offer a generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life, health, and well-being.
Physical Requirements and Work Environment:
The work environment is an office setting. Intermittent physical activities will include bending, reaching, sitting, and moving around the office during working hours. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job.