Period: From Mid-August until March, with possibility of extension
About IsraAID
IsraAID is an international non-governmental humanitarian aid organization based in Israel. Since our founding in 2001, our teams have worked in emergency and long-term development settings in over 50 countries. IsraAID responds to emergencies and helps affected communities rebuild their lives, their communities, and their futures. We mobilize quickly and collaborate deeply with communities, supporting their capacity to prepare for and respond to crises and return to adaptive functioning.
Position Summary
The Operations Manager plays a critical role in leading the HQ-based Operations Team and ensuring continuity in the implementation of the department's workplan and key priorities. This includes overseeing team performance, coordinating cross-functional efforts, and contributing to the institutionalization of operational systems and policies in collaboration with other HQ teams and regional offices.
This maternity cover will focus on team leadership, workplan oversight, and implementation of core operational initiatives, particularly in emergency preparedness, logistics, and field support systems.
Key Responsibilities
Team and Workplan Management
- Supervise and guide the HQ Operations team, ensuring clarity of roles, task ownership, and timely delivery.
- Maintain and monitor progress against the department’s workplan, ensuring accountability to timelines and outputs.
- Support task management and coordination across the team, including scheduling, documentation, and follow-up.
- Provide day-to-day management support to team members, ensuring operational continuity and well-being.
Cross-Departmental Coordination
- Facilitate collaboration between Operations and other HQ departments to advance implementation of operational standards and tools.
- Ensure follow-up and alignment on cross-cutting initiatives such as SOP rollouts and policy dissemination.
- Coordinate with regional teams and country offices to support localization and adoption of operational policies.
- Liaise with relevant stakeholders to ensure smooth implementation of logistics, security, and deployment processes.
Strategic Implementation
- Monitor progress on department priorities and flag challenges or bottlenecks requiring leadership engagement.
- Ensure that emergency preparedness systems and operational protocols are actively maintained and updated.
- Oversee documentation and knowledge-sharing related to field operations, in coordination with relevant focal points.
Representation
- Represent the Operations Department in internal working groups and interdepartmental coordination forums.
- Contribute to external visibility efforts (when relevant), sharing insights from IsraAID’s operational experience.
- Serve as an advocate for operational excellence and team learning across the organization.
Requirements
- Minimum 3 years of experience in humanitarian operations.
- Proven experience leading cross-functional or cross-country operational initiatives.
- At least 3 years of management or supervisory experience with small- to medium-sized teams.
- Strong planning, communication, and organizational skills.
- Ability to manage competing priorities and deliver under tight deadlines.
- Knowledge of logistics, emergency response, and humanitarian operational standards – an advantage.
- Fluency in English; additional languages (Hebrew, Spanish, French) are an asset.
- Willingness to travel if needed.
Conditions
- Full-time position.
- Office working days: Sunday–Thursday.
- Minimum 3 working days per week from IsraAID HQ office.
- If home-based, willingness to travel to HQ at least 3 times during the contract period.
- Minimum 2 short deployments during the contract period (up to 3 weeks each).
- Alignment with Israel working hours, minimum 5 hours per day.
Ethical Standards
IsraAID maintains a zero-tolerance policy toward misconduct and Sexual Exploitation and Abuse (SEA). All candidates will undergo reference checks with a focus on safeguarding.
Equal Opportunity
IsraAID is an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.